Terms & Conditions

Acceptance of Terms

By accessing or using the BANKING POINT 24 website, application, software, APIs, merchant services, payment solutions, and related services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please discontinue the use of our services immediately.

Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use our services.

Services

BANKING POINT 24 may provide services including but not limited to:

• Merchant Onboarding
• Payment Gateway Solutions
• Payout Services
• API Services
• White Label Solutions
• Software Licensing
• AEPS Related Services
• BBPS Services
• Digital Payment Solutions
• Banking and Financial Technology Services

The availability of services may change without prior notice.

Merchant Verification & KYC

Users may be required to submit identity documents, business documents, banking details, and other information for verification.

BANKING POINT 24 reserves the right to approve, reject, suspend, or terminate any account based on compliance requirements, risk assessment, fraud detection, or regulatory obligations.

User Responsibilities

You agree:

• To provide accurate and complete information.
• Not to use the platform for illegal activities.
• Not to engage in money laundering, fraud, chargeback abuse, or suspicious transactions.
• To comply with applicable laws, RBI guidelines, NPCI regulations, banking rules, and government regulations.

Fees and Charges

All fees, activation charges, onboarding charges, software charges, subscription fees, API charges, white-label fees, processing fees, and other service charges shall be communicated separately.

Unless specifically stated otherwise, all charges paid to BANKING POINT 24 are non-refundable.

Refund Policy

Refunds, cancellations, and charge reversals shall be governed by the Cancellation & Refund Policy published on our website.

Third-Party Services

Certain services may be provided through banking partners, payment gateways, financial institutions, verification agencies, or technology providers.

BANKING POINT 24 shall not be liable for delays, failures, interruptions, or losses caused by third-party service providers.

Service Availability

We strive to provide uninterrupted services; however, we do not guarantee continuous availability.

Services may be temporarily suspended due to:

• System Maintenance
• Banking Downtime
• Regulatory Requirements
• Technical Issues
• Security Concerns
• Force Majeure Events

Fraud Prevention and Compliance

BANKING POINT 24 reserves the right to monitor transactions and user activities for fraud prevention, anti-money laundering (AML), compliance checks, and security purposes.

Intellectual Property

All content, trademarks, logos, software, designs, and materials available through BANKING POINT 24 are the exclusive property of BANKING POINT 24 or its licensors.

Unauthorized copying, reproduction, distribution, modification, or commercial use is strictly prohibited.

Limitation of Liability

BANKING POINT 24 shall not be liable for:

• Loss of profits
• Business interruption
• Data loss
• Indirect or consequential damages
• Banking partner failures
• Payment gateway failures
• Technical outages beyond our control

Our total liability shall not exceed the amount paid by the user for the specific service giving rise to the claim.

Account Suspension and Termination

BANKING POINT 24 may suspend or terminate any account immediately if:

• False information is provided
• Fraudulent activity is detected
• Regulatory violations occur
• These Terms are violated

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved amicably.

If unresolved, the courts having jurisdiction over the registered office of Rutva Multiservices LLP, Anand, Gujarat shall have exclusive jurisdiction.

Changes to Terms

BANKING POINT 24 reserves the right to modify these Terms at any time.

Updated versions will be published on the website and become effective immediately upon publication.

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